Paperwork:

Participating doctors and their staff will receive paperwork through the mail at the end of each month for each of their assigned patients. The paperwork contains the following information:

• Approval letter with expiration date. These letters will contain the patient contact information as well as the lab assignment.
• Providers will need to fill out the patient's orders on VisionWeb. Please contact the CVF Office if you have any questions. 
• CVF Checklist. This contains step by step instructions to make sure the CVF office receives all the information they need.
• Qualified patients receive a letter with their volunteer doctor’s name, address, and phone number. They have 60 days to contact the doctor to set up an appointment. Failure to do so results in disqualification. If a patient makes an appointment and does not show up, please contact CVF and let them know.
• Within 60 days of patient letters being sent, CVF will follow up to make sure the patient has contacted your office with an appointment. Please make sure to follow the instruction by the CVF representative.
• If you have not received your paperwork, please contact CVF so one can be faxed to you. You should receive paperwork before initial contact with patient.

Frames:

We ask if you have any discontinued frames or Medi-Cal frames to donate those for your patients prescription. Thanks to Modern Optical, we are able to ask for frames to be donated to your office for CVF patients if you do not have any available at the time. We appreciate the time your office donates for these services. To request frames, please contact the CVF Office.

Upgrades:

CVF only covers the standard Single Vision Plastic (CR-39) and Flat top bifocal Plastic (ft-28/ft-25). Anything other than that is considered an upgrade. If your patient is requesting an upgrade, they must pay out of pocket.